Privacy Policy – Your Data, Prioritized Safety!

At ERRAND UK, we take your privacy seriously. We only collect the info we need to deliver your stuff quickly and securely, and we never share your details with shady strangers (or anyone shady at all).

    Effective Date: 1st May, 2025

    At Errand Dot UK Limited (“we”, “us”, or “our”), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

    Company Information

    • Company Name: Errand Dot UK Limited
    • Company Registration Number: 15005026
    • VAT Number: [Insert VAT Number]
    • Registered Office Address: 1 George Williams Way, Colchester, United Kingdom, CO1 2JS
    • Correspondence Address: Suite G6 Cuffley Place Sopers Road, Cuffley EN6 4RY

    Information We Collect

    • Personal Information: This includes your name, email address, phone number, pickup and delivery addresses, and any other information you provide when you place an order with us.
    • Payment Information: Payment details are processed through our secure third-party payment provider. We do not store any payment card details.
    • Technical Information: We collect certain technical data automatically, such as your IP address, browser type, device type, and browsing history using cookies.

    How We Use Your Information

    We may use the information we collect for the following purposes:

    • To process and fulfill your delivery orders.
    • To communicate with you about your orders, updates, and potential issues.
    • To comply with legal obligations and resolve disputes.
    • To improve our website and services based on user feedback and analytics.

    Data Sharing

    We do not sell or rent your personal information to third parties. However, we may share your personal information with:

    • Service Providers: Third-party vendors who assist with delivery logistics, payment processing, and other business functions.
    • Legal Authorities: If required by law, such as for fraud prevention, compliance, or government investigation.

    Your Rights

    Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

    • The right to access your data.
    • The right to correct or update your data.
    • The right to delete your data, subject to certain limitations.
    • The right to withdraw consent where we are processing your data based on consent.
    • The right to object to data processing for specific purposes.
    • The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are mishandling your data.

    To exercise your rights, contact us at admin@erranduk.co.uk.

    Data Retention

    We will retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

    Security

    We use a variety of security measures to protect your personal data, including encryption and secure servers. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

    Governing Law

    These terms are governed by the laws of England and Wales.

    Copyright and Intellectual Property

    Copyright Notice
    All content on this website, including text, images, logos, graphics, and software, is owned by Errand Dot UK Limited unless otherwise specified. Unauthorized use of the website content is prohibited.